FAQs

Why use us?

There are a number of reasons why you should consider using a pet transportation company. Our pet transport service is ideal for pet owners who do not have a suitable method of transport and need to take their pets to the vets or any other destination.

You may prefer to keep your car clean and free from pet hair or you may just not have the time to take your pet where it needs to go.

You may not drive and taxi drivers can be very reluctant to carry pets in their vehicles.

How far do you cover?

Pawz On Board operates within a 15 mile radius of CH42 this covers most Vets, Groomers & Kennels/Catteries.

Some services are Wirral only including: Pubs & Cafés & A-B Pet Taxi.

New Pet Collection covers 150 mile radius. Requests over this distance may be considered on an individual basis.

How do you ensure pet areas are clean?

Pet areas are thoroughly disinfected using Parvo Virucide and cleaned after each pet in order to ensure that your pets travel safely. Vet bedding is washed after each pet to maintain the highest levels of hygiene.

Will I be kept informed of my pet's progress?

Where necessary our driver will provide updates throughout the trip via regular calls & texts if requested.

What type of animals do you transport?

Our services are designed for domestic pets including, Dogs, Cats, Rabbits, Guinea Pigs, Hamsters, Gerbils & Ferrets, Mice & Rats & Reptiles.

Why only one passenger?

The van has only 2 seats one for the driver (obviously) and one for a passenger.

What Vehicle do you use?

Your pet will be transported in an electric van for smoother, quieter, eco-friendly journey. Fully fitted with secure cages, ensuring maximum safety throughout the journey for even the largest breeds. Customers can use their own transport carriers if they wish.

Pawz On Board operates a Nissan eNV200 full electric van similar to the picture below:

**PLEASE NOTE ONLY ONE PASSENGER IS ABLE TO ACCOMPANY THE DRIVER DURING ANY OF THE OFFERED SERVICES (WHERE REQUIRED)**